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Apple Watch

Jamie-anne
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I’ve upgraded both phones on my contract. I decided to get an Apple Watch too. I linked it to the wrong number (my daughters) not mine. So I need to change the airplane on the watch to sync with my number on the contract. I’ve looked at all the apps my o2, Apple Watch. Rang customer services. Said I need to speak to the Apple Watch team who with everything going on aren’t available. So passed me on to o2 guru for guidance in how to do this.
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MI5
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@Jamie-anne 

No one here can access accounts.

You need to call back Guide: Coronavirus Community Help and Support 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Jamie-anne
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Thank you. I thought as much. It got guided her for guru help. Super frustrating.
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MI5
Level 94: Supreme
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Standard cop out when they don't know the answer.
Try again wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
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