Apple Watch ultra won’t connect (help 02 Lisa)

[Vildebeast]

I have tried customer services and numerous others. Apple Watch will not connect. Watch was not bought from O2, but £5 plan was. I have spent hours on this and am going round in circles!

[pgn]

There are no O2 Advisor's available this weekend, @Vildebeast - if the team on 202 are not helping, have you tried the O2 Social Media Team? The link just below this post gives you the details. Good luck!

[Bambino]

I believe @O2Jonathan is still on duty until 6pm today. Perhaps he can assist you, @Vildebeast.

[madasaf1sh]

@Bambino 

They have all disappeared, so no point tagging any advisors...

[Bambino]

Yes I had noticed over the last few days @madasaf1sh, but thought I'd try anyway. O2 drops the ball yet again.