I’ve managed to get through the support on X and they’ve created a ticket for me and someone should get back to me within 5 working days. At least that’s what they said. But to be honest I am bit worried if it’s not just a waiting game and nothing will be done. I had many issues with O2 before and then I just got texts saying that my tickets were closed without any solution. So I don’t really trust O2 and how they deal with problems.
