Apple Watch reference code: 03

[Alexia335]

I’m having difficulty setting up the cellular function on my Apple Watch and was shown told to call 202 and reference the code 03.

When I called they said that O2 is unable to create an airtime plan for watches purchased outside of O2, however I found that this is simply because they don’t want to deal with server issues. I saw some other posts with difference reference codes and their meaning but 03 didn’t appear in any of them. Has anybody experienced something similar or know a solution?

[madasaf1sh]

@Alexia335 

Yet more tosh from the Call Centres… 

You can add an o2 Apple Watch Sync plan to any Apple Watch that support it no matter where it is bought from, my AWU2 was bought from Amazon and works perfectly well..  The only caveat is that you must have a pay monthly account, it wont work with PAYG. 

Have a look at this guide Activate Apple Watch Guide  and contact o2 via the Social Media links…  

Just to add Apple Watch activation is handled by Apple and o2 just provide the connection…

[Enlli]

Activate Apple Watch Guide 

Not sure if it gives 03

[Alexia335]

UPDATE

I believe reference code: 03 is linked to location verification. I have a VPN and an app that tracks my phone usage. When I turned both off and turned on mobile data to complete the process it worked! Initially it loaded a blank screen but when I retried the next day, the airtime plan for AW appeared instead of the blank screen and I added it to my O2 account quite easily. Thanks for all the help!

[jonsie]

Well done on finding that out

O2 wouldn't have had a clue about it. Indeed I'm not sure anyone here woild have had a clue.