Apple Watch Ultra - Unable to set up cellular connection
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on 17-12-2022 07:47
For the last two weeks I have been trying to set up a cellular/data connection with o2 on my Apple Watch Ultra. Every time I select set up mobile service from the Apple Watch app on my iPhone I get error code 106. Have spoken to 202 multiple times and get different answers every time. Promised call backs from tech support at least 4 times which never happen. Promised call backs from a manager, which never happened. O2Sarah was not able to find a solution and two o2 stores not able to help. Why offer a service if you can’t provide it/have not received training to resolve issues? Very very poor.
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on 17-12-2022 08:45
@Buz52I'll ask one of our account advisors to help. @O2Georgina is on this morning. I've tagged her to this thread, so look out for a private message from her (PM) Top right hand corner of page in the envelope icon.
Best of luck. 😉
Veritas Numquam Perit
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on 17-12-2022 08:49
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on 17-12-2022 08:49
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on 17-12-2022 08:54
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on 17-12-2022 08:54
Thanks @O2Georgina x
Veritas Numquam Perit
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on 17-12-2022 14:47
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on 17-12-2022 14:47
Thanks

