cancel
Showing results for 
Search instead for 
Did you mean: 

Apple Watch - Error code 112

TripleEm
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

I am experiencing error code 112 when I attempt to set up the mobile service on my Apple Watch 9. 

Having tried an O2 I was directed to the customer services telephone line who were not able to help. 
They sent me guides on how to set up my Watch which were no use as it was already fully setup apart from the mobile service. 
During the call I received a text message stating the my “Custom Plan” was “now connected” however I have still been unable to complete the mobile service setup process.

 

I’ve seen other posts on here regarding wifi calling which is toggled on but this made no difference.

 

Any advice is welcome! 

Message 1 of 4
403 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 123408 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

@TripleEm 

Check this guide Activate Apple Watch Guide 

It has a list of Error Codes although I see no mention of 112 @Dave-O2?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
385 Views

Dave-O2
Community Manager
Community Manager
  • 694 Posts
  • 42 Topics
  • 20 Solutions
Registered:

Thanks for the tag @Cleoriff 😁

 

@TripleEm If the error code is not showing in the Activate Apple Watch Guide, please contact our Social Media Team via the link below and we'll need to raise an investigation.

 

These instructions from the Guide can be seen below ↘️

 

For ANY other reference code not included above, an investigation will need to be raised to resolve these errors, so this can be done, please contact our Social Media team here 

 

iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram

 

Message 3 of 4
351 Views

Cleoriff
Level 94: Supreme
  • 123408 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

Thanks @Dave-O2 xx

Veritas Numquam Perit

Girl in a jacket
Message 4 of 4
349 Views