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Apple Watch Code 14

Cal_O
Level 1: Joiner
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on ‎23-01-2023 21:36

on ‎23-01-2023 21:36

Hi all,

im still having issues with code 14 error on my Apple Watch 8 after it randomly losing its connection around a week ago. 
i have attempted a reset, aswell as contacting O2 customer services numerous times. Even the staff in store couldn’t help. 
Really at a loss! I’d be extremely grateful if anyone can help. 
cheers! 

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MI5
Level 94: Supreme
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on ‎23-01-2023 21:45

on ‎23-01-2023 21:45

@Cal_O 

All we can do is ask our account advisors to help.

@O2Sarah- will be on from 8.00am tomorrow.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cal_O
Level 1: Joiner
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on ‎23-01-2023 21:47

on ‎23-01-2023 21:47

Thank you! Fingers crossed it can be sorted 

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O2Sarah-
Former Staff
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on ‎24-01-2023 08:20

on ‎24-01-2023 08:20

Thanks for the tag @MI5 

@Cal_O I will send you a private message so we can check your account. 

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