Apple Watch Cellular Setup - Error : Reference Code 14

[kenzo99]

Hi, 

When trying to activate the cellular feature on my apple watch Series 8, via the iphone watch app I get an error message stating "something went wrong,.... quote reference code 14".

I have tried multiple times and always get the same error message.

Everything is on the latest version of software and i can see the esim cost on my monthly bill.

Any help to resolve would be appriciated

Thanks

[MI5 · Accepted solution]

@kenzo99 

All we know here Activate Apple Watch Guide 

Guide: How to find help & contact O2 

[kenzo99]

Thanks for the link, it was at the guide suggested for reference code 14 which was to reset esim.

Regards