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Apple Watch 40mm Sport Band out of stock

Bandit78
Level 1: Joiner
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Hi - I hope someone can help please because I can’t find any way to contact O2 regarding this item. I ordered an Apple Watch 40mm Sport Band (Pink Sand) on the O2 shop on 4th December and received the order confirmation email. The item was showing as in stock online when I bought it. About 30 minutes later I got another email saying that the item was out of stock. A few days later payment was taken from my card. I’ve heard nothing since and have no way to track the order. I spoke to Apple who said that this is now a retired colour and as such they won’t be making any more. As it seems that this order will now not be fulfilled, how do I go about confirming this and getting a refund? Thanks

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Cleoriff
Level 94: Supreme
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@Bandit78 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 111797 Posts
  • 800 Topics
  • 6571 Solutions
Registered:

@Bandit78 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

Girl in a jacket
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