Apple Watch 112 code

[Annemarie113]

I cannot use my Apple Watch in cellular. I follow the set up in the Watch app but I keep getting an 112 code. O2 refuse to help. I’ve tried everything but they keep telling me to click on set up mobile data! Which I have. I can’t sign it to select any options to use it! Apple have checked I’ve done everything correctly. The watch was from Apple and not o2. 

[pgn]

Others on here have hit that unhelpful error in similar situations to yours, @Annemarie113 

It could be so many things so best to tag @O2Daniel who is in until 19:00 this eve, or @O2Georgina (on from 8am Sunday) to help, the O2 Advisors on the forum have helped with this 112 error in the past. Good luck!

[pgn]

My mistake, @Annemarie113 - the O2 Advisors do not come back I line now until Monday morning. 

Your only avenue tomorrow is O2 Social Media and hope your shout for help is picked up by someone knowledgeable on Apple Watch matters, until the O2 Advisor returns on Monday at 8am.

[O2Georgina]

Thanks for the tag @pgn I am doing a few hours this morning so i will pick this up.

@Annemarie113  I will send you a private message now

[Cleoriff]

Wow @O2Georgina, what a star!

[O2Georgina]

😊

[Yc11u]

Hi there, how do you resolve the error code 112? I have the exactly same problem. Thank you

[pgn]

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@Yc11u wrote:

Hi there, how do you resolve the error code 112? I have the exactly same problem. Thank you

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As @O2Ryan and @megjess are on this morning, maybe one of those can help you out, as Georgina did above.

Good luck, @Yc11u 🤞

[megjess]

@pgn 

thank you for the Tagg 

@Yc11u  i will Pm so we can look into this further for you 

[Nanas71]

I'm also having this problem too, may an advisor please PM me to help resolve?

Thanks.