Solved: Am I on 5g

Johnthebrewer · ‎10-06-2023

My phone is 5g ready. I don't know if I am on 5g or not. How do I check if I am or is it available in my area. TS19 7LA

Enlli · ‎10-06-2023

You are right on the edge for 5G coverage in your town. Head north a bit and it should appear

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

pgn · ‎10-06-2023

@Johnthebrewer - https://www.o2.co.uk/coveragechecker

Also to be able to use 5G you need three things:

1. A 5G capable handset

2. A 5G SIM card

3 5G enabled on your O2 account

And 5G is only available to you if on Contract, not PAYG as yet.

Links to O2 Social Media Team here

MI5 · ‎10-06-2023

@Johnthebrewer wrote:
My phone is 5g ready. I don't know if I am on 5g or not. How do I check if I am or is it available in my area. TS19 7LA

You'll see 5g at the top of your screen @Johnthebrewer

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Enlli · ‎10-06-2023

You are right on the edge for 5G coverage in your town. Head north a bit and it should appear

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

Johnthebrewer · ‎10-06-2023

Many thanks.

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