All of a sudden not receiving OTP from Paypal and others using two step authentication, HELP!

[xsiv]

Hi,

All of a sudden my phone has stopped receiving OTP from Paypal and others using two step authentication, strangely it seems to have coincided with termination of Virginmedia contract.  O2 Support this is causing me real issues accessing my finances and needs sorting ASAP! 

[MI5 · Accepted solution]

@xsiv 

This is a customer to customer community, not O2.
You need to contact O2.
Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)

[xsiv]

Thanks MI5, thought I'd try here first as sometime techs monitor the the forums. No worries, will try twitter as don't use FB.

Thanks again