Airpod Pro

[Miko31]

I purchased a pair of AirPods pro 2 for a Christmas present - which I paid £239 for. My understanding was that for that price they were AirPods pro2 however when she has opened them you have only sent AirPods pro.

[madasaf1sh · Accepted solution]

@Miko31 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

[StuartR1]

On 02's website AirPods Pro (1st Gen) are £239 & AirPods Pro (2nd Gen) are £249 so it looks like you have purchased 1st Gen @ £239. Hopefully your still within the return period if you want to reorder 2nd Gen AirPods.