@HGVWolfie
You can't at the moment as all that type of account activity has been suspended whilst O2 switch everyone to a new billing system and also migrate everyone from Virgin to O2.
We do not know the timescale for this but my guess is 12 months at least.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
