Activate short code messaging

[Coffeekid]

I am getting the following message on my android phone: can't reply to this short code

Can you help

Thanks Bob

[MI5]

@Coffeekid 

There are some numbers that cannot be replied to.

Is this just one number you are having an issue with or all shortcodes?

[Coffeekid]

Hello,,,,,,,,,,,,,,,,,

All short codes on my android phone but no problems on my Apple iphone

Bob

[MI5]

@Coffeekid 

You may have triggered a setting in the message app which prevents sending to shortcodes.

Look for premium message services and see if you've blocked them.

[Coffeekid]

Hi...............It is set at 'Always allow'

[MI5 · Accepted solution]

@Coffeekid 

Must be a spend cap on your account then.

Guide: Spend caps on O2 

[Coffeekid]

Thank, will contact customer services

Bob

[MI5]

Welcome