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Account in credit - to be paid

Af1234
Level 1: Joiner
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I recently left o2 and moved to giffgaff. I've just received a text from O2 saying my old account is in credit. Please can this amount be refunded to my bank account. 

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Bambino
Level 85: Esteemed
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@Af1234 

This is not O2. This is a customer community.

You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

I DO NOT WORK FOR O2



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