Abandoned call alert

[Win67]

Hi, I'm trying to set up abandoned call alert on my phone. Voicemail is switched on, as is my pin. But whenever I try and do *, 4, 5 I just get told that's the wrong pin and set another one. The pin is definitely right. I need to get it sorted asap ready to go abroad. Thanks

[MI5]

@Win67 

Check guide Guide: All you need to know about O2 Voicemail 901 

[Win67]

Hi, thanks, but the link is to a guide from 2013 and it looks like back then there was no abandoned call alert AND also missed call alert. 

[MI5]

Try changing your pin @Win67 

or contact O2.

Guide: How to find help & contact O2 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202 (contract) 4445 or 0344 8090222 (PAYG)