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5g not working in seoul

Flowe
Level 1: Joiner
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I landed in Seoul today from the uk. I haven’t received a message to add a bundle. 5G is not working

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MI5
Level 94: Supreme
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@Flowe 

Do you mean 5g data or no data at all?

Enter South Korea here for details or bundles and charges.

https://www.o2.co.uk/international/using-your-phone-abroad

https://www.o2.co.uk/international/data-abroad

Some things to try:
Check data roaming is on in phone settings.
Manually search for another network
Reboot the phone
Turn off 5g in network settings and try 4g.
If you have an iPhone change your data APN to "mobile.o2.co.uk"
If still not working then contact O2 to remove the Roaming bar on your account.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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