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4g switched off by O2

mossond
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I received am alert that my 4g had been switched off by O2. Any idea why?

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madasaf1sh
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@mossond 

 

It usually means that there is work going on at a mast nearby, nothing to worry about, and 4G calling will still be enabled on your account.

 

If in doubt,  just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Bambino
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Message 3 of 13
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MI5
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@mossond 

Just reboot your phone to fix it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
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Oxonian
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Message 6 of 13
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Bambino
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@Oxonian wrote:

@pgn wrote:

@Bambino wrote:

@mossond A search came up with this: Why has O2 turned off my 4G calls? What to do if message says calling has been stopped for you phone...


De-paywalled:

https://archive.ph/di3ol


Very useful @pgn ! 👍


I didn't find that link behind any paywall.

I DO NOT WORK FOR O2



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pgn
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It gave me the first para then splattered "subscribe to i" all over the rest, @Bambino -

1000018374.png

So I added the link for those who wanted to read what you shared 👍🏼

 

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Bambino
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It didn't give me that, @pgn. I wouldn't have linked to it if it had. Must be a country thing.

I DO NOT WORK FOR O2



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pgn
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I tried using a different browser than my usual Chrome and it was fully legible - must be a cookie thing. Makes you wonder... 🤷🏼‍

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