Solved: 3G on phone

Phil1965 · ‎22-11-2021

My phone will only give me 3G since my sim upgrade yesterday, used to get 4g . Any ideas ??

Cleoriff · ‎22-11-2021

@Phil1965

Check network settings and have a look at this guide, Among other things you will be able to check if there is a mast issue. Guide: How can I sort out my network issues?

Veritas Numquam Perit

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Cleoriff · ‎22-11-2021

@Phil1965

Check network settings and have a look at this guide, Among other things you will be able to check if there is a mast issue. Guide: How can I sort out my network issues?

Veritas Numquam Perit

MI5 · ‎22-11-2021

@Phil1965

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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