Hello. have today received an email from O2 advising me that "after the 3G switch off you may experience a drop in call quality and be unable to access call data, including the internet and messaging apps like Whats App". I have checked the Martin Lewis Moneyexpert website and he advises that my Samsung Galaxy A20e phone does support 4G but does not support 4G calling which means that I will still be able to get full internet access, phone calls and text but that phone calls will be of poorer quality as they will be using 2g.
The 02 email gives the overall impression that I will not be able to access the internet and messaging apps and that I will have no alternative but to buy a new 4G or5G phone, Martin Lewis gives the impression that I can continue using my phone and that the only downside will be with phone calls.
I am a very light phone call user making no more than 8 - 10 calls a month so I am not really bothered about call quality although I use the Internet, emails, text and Whats App frequently.
Could anyone clarify the exact technical position please - do I really need to buy a new phone or is is just O2 marketing trying to persuade me to get one?
Thankyou.
Neil Scarlett
