3D card verification - not receiving verification texts

[AlinaHJ61]

Please can someone help as I can't verify online purchases and retailers and credit card companies say it's not their end and most likely down to 02 blocking the text from their number! 

[dsheth]

Thank you, @Breanna , for showing up this quickly. @O2Emma would be great if you could help me with this quickly. 

[O2Emma]

Hi @Breanna I will pick this up thanks.

[O2Emma]

Hi @dsheth I will send you a private message to look into this for you.

[dsheth]

Appreciate you @O2Emma, waiting for you message. 

[pgn]

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@Breanna wrote:

Hi O2Emma, can you take a look at this for dsheth?

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So much for OTP and Social Media channel, @Breanna - as @RafaC described above... or perhaps load sharing across Forum Advisors and Social Media Team members is in action? 🤫😉