cancel
Showing results for 
Search instead for 
Did you mean: 

23334 Scam?

Baz80
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

I fell for a Premium number scam this morning, from 23334.

 

They were pretending to be o2, asked if I had used o2 priority in the last 3 months (I replied "1" for yes) and then realised I'd been had.

 

So I'm wondering how do I prevent additional charges from this #? Am I automatically subscribed? Will I be charged for receiving future SMS' from them? How do I block the # and unsubscribe please?

 

Should I just close my account with o2?

ccbfbeb3-68a2-4710-afae-d1ea9c94a18f.png


Many thanks

Message 1 of 6
1,875 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Baz80 

Not all do.

Surveys will come from a shortcode number which are free to respond to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 6
1,850 Views
5 REPLIES 5

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

Nothing fishy about that at all @Baz80 

Why do you think you've been had?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
1,862 Views

Baz80
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi @MI5 ,

 

Thank you for your reply.

 

I think I've been had because the # appears in my mail box as 23334 whereas I see previous messages from o2 appear as 'O2 UK' etc.

 

Message 3 of 6
1,859 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Baz80 

Not all do.

Surveys will come from a shortcode number which are free to respond to.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
1,851 Views

Baz80
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Ah OK. In that case, thank you @MI5 for resolving my concerns

Message 5 of 6
1,837 Views

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
1,833 Views