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Community Manager
Posts: 1,709
Registered: ‎07-05-2020

Taxonomy - The Ideation Phase

Hi all. For those who have been following the taxonomy project, we are now in the ‘ideation phase’ - this is where we take insight and turn it into design concepts. 

 

So here is the next step:

 

Task:
We have the first of 3 prototypes to show you today. This will be focussed on how filters work on the 'tickets' page. If you need a refresher here's a link to what it looks like today.

Navigate to the prototype link provided and there will be a short task to follow. Thanks!

 

You can find the prototypes here =>

https://8q47w6j5.optimalworkshop.com/questions/8u1u23rs-0

 

Task Background
What we've looked at:

• Introducing the ability to select multiple items
• Removing tags with '0' results
• Reducing the number of items on show

 

Let us know if you have any difficulties or questions below. We are looking forward to seeing your answers.

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Posts: 117,506
Topics: 575
Solutions: 16,487
Registered: ‎04-04-2012

Re: Taxonomy - The Ideation Phase

Done on the worst web page ever!

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 50: Versatile
Posts: 7,150
Registered: ‎26-03-2014

Re: Taxonomy - The Ideation Phase

couldn't get it to load earlier.
will try again on a different device later...

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Posts: 117,506
Topics: 575
Solutions: 16,487
Registered: ‎04-04-2012

Re: Taxonomy - The Ideation Phase


@gmarkj wrote:
couldn't get it to load earlier.
will try again on a different device later...

It's flaky.

Crashed on me after a few clicks every time I tried.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Taxonomy - The Ideation Phase

Community Manager
Posts: 1,709
Registered: ‎07-05-2020

Re: Taxonomy - The Ideation Phase

@jonsie @MI5 @gmarkj Thanks for jumping on it so quickly guys and thanks for reporting the issues I will pass this on to the team so they can look into it

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Level 29: Intuitive
Posts: 1,290
Registered: ‎02-07-2013

Re: Taxonomy - The Ideation Phase

All done :-)

Community Manager
Posts: 1,709
Registered: ‎07-05-2020

Re: Taxonomy - The Ideation Phase

Did you have trouble as well @PhoneChanger ?

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Level 29: Intuitive
Posts: 1,290
Registered: ‎02-07-2013

Re: Taxonomy - The Ideation Phase

@LukasB no trouble at all
Level 50: Versatile
Posts: 7,150
Registered: ‎26-03-2014

Re: Taxonomy - The Ideation Phase

Still not loading on laptop (work, so probably restricted).
Will try on phone tonight...

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