Hi all. For those who have been following the taxonomy project, we are now in the ‘ideation phase’ - this is where we take insight and turn it into design concepts.
So here is the next step:
Task:
We have the first of 3 prototypes to show you today. This will be focussed on how filters work on the 'tickets' page. If you need a refresher here's a link to what it looks like today.
Navigate to the prototype link provided and there will be a short task to follow. Thanks!
You can find the prototypes here =>
https://8q47w6j5.optimalworkshop.com/questions/8u1u23rs-0
Task Background
What we've looked at:
• Introducing the ability to select multiple items
• Removing tags with '0' results
• Reducing the number of items on show
Let us know if you have any difficulties or questions below. We are looking forward to seeing your answers.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register? 
Done on the worst web page ever!
@gmarkj wrote:
couldn't get it to load earlier.
will try again on a different device later...
It's flaky.
Crashed on me after a few clicks every time I tried.
It's truly awful, doubt I'll be going back!
@jonsie @MI5 @gmarkj Thanks for jumping on it so quickly guys and thanks for reporting the issues I will pass this on to the team so they can look into it
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Did you have trouble as well @PhoneChanger ?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
