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Posting on the Priority Research Panel board

GarethWyn
Level 4: Observant
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Hi everyone,
 
We would love to encourage more optics from members on this board. Proactive ones, like this great topic by @pgn, helps create a two-way conversation for our Priority research.
 
We try out best to post topics that we think you and O2 customers will think are relevant, but we’d love to directly hear from you and your thoughts on how to improve Priority. Maybe, you've seen someone point out something on socials or the community, for example, and want to highlight that. Please, do 😁.
 
So, this is a reminder to please feel free to post on this board any ideas or questions you may have. I’ll make sure to reply and I’m sure lots of other members will too. If you do post, it may be worthwhile to include screenshots of the app/website, so we can visualise what you’re trying to highlight.
 
Thanks to everyone who’s taking part on our posts, we really appreciate it. The next one from me will be Friday (10/6/22)!
 
Looking forward to seeing your future topics,
 
Gareth 👋
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pgn
Level 64: Magistrate
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Ah, yes - more eyes on Priority, @GarethWyn, or perhaps on this part of the forum is what you meant by 'optics'? 🤣 Thanks for the shout-out 👍

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GarethWyn
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No problem, @pgn! Thanks for spotting stuff on Priority proactively. 

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Spenny
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Hi @GarethWyn 

I have a question...drum rollllll (not really that exciting)

What is the most used / interacted area of priority?

Is it the tickets or the competitions or something else?

 

I was just thinking about it as I generally am all about the competitions and will look out for sports offers.

But.... my daughter is off a friend and their parents to Wireless Festival this year which led me to start looking at the priority tickets.  No idea what I was looking for, just having a browse and saw a couple of deals on theater tickets.  Now that is more me for tickets.  Would love to see more theatre choices. 

I'll come back to the music tickets at some point as the daughter gets older 😉

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GarethWyn
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Hey, @Spenny. Thanks for asking. 

 

I reached out to the team member who deals with data analytics at Priority, but unfortunately, he is off work due to COVID. Should be able to give you an answer next week 👍. Hope your daughter and her friend enjoy Wireless, by the way!

 

Gareth

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Spenny
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cheers @GarethWyn 

Lovely to see the summer holiday prizes coming up, starting next week.

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GarethWyn
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Hi @Spenny ,

Sorry for the slow response on this. But we've got a few different answers for you:

 

- The Explore page is the most used navigation item;

- Popular is the most used module; and

- Prize Draws detail pages are the most viewed and accepted across Priority.

 

Hope this answers your question slight_smile

 

Gareth

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L_W_Ward
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Personally I’m all about the freebies. It’s the main reason I use the app as I love a free coffee, greggs and such. I just wish there were more. I do love a good giveaway/game. 

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Spenny
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Thanks @GarethWyn 

- The Explore page makes sense to be the most used navigation item, as this is the landing page and lets you scroll across the tickets/offers/prizes and see anything new at a glance.

- Popular, people want to see what they are missing out on 😂

- "Prize Draws detail pages" matches to lots of the responses on the questions about priority - all about the prizes.  Linking to the other questions on same, if O2 could do prizes that have lots more winners, even if smaller prizes would keep people coming back if it is the most viewed

 

So the Greggs and Costa get used if you have such close or are out and about and remember to use

The tickets if you are looking for something particular

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