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@Edward69 You can speak to the sales team via social media:
Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)Or you can call them on 0800 081 0255
I DO NOT WORK FOR O2
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Track usage, upgrade and get support with the My O2 app