on 28-06-2020 13:49
I find the O2 network is running slow all the time since Lockdown, Problem is they are taking monthly payments but cannot help you.
on 28-06-2020 14:08
on 28-06-2020 14:08
28-06-2020 14:37 - edited 28-06-2020 14:38
28-06-2020 14:37 - edited 28-06-2020 14:38
If you mean O2's 4G service is slower than normal, yet the O2 Network Status tool shows there are no issues, it could be because your local 4G signal is oversubscribed.
Try setting your phone SIM setting from 4G/3G/2G/Auto setting to the 3G/2G only setting, see if your download speed improves a little.
If you have poor WiFi service from your home broadband router signal, that might be something to take up with whoever provides your domestic broadband service, @Ray11.