on 13-12-2018 11:44
I can't connect to wifi on london underground. The reason is that although I'm now an O2 customer I used to be with Orange and I retained my orange number when I transferred to O2. The LT Virgin Media access portal asks you to select a network - I select O2 of course - and then to inpout you phone number; but it doesnt recognise my phone number as being O2 and so won't give me access. Can you help?
Solved! Go to Solution.
on 13-12-2018 11:48
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 14-12-2018 10:12
Hi @GDP, and welcome to the forum Once you get a chance to check with Customer Services if you number is fully registered, do come back and let us know if it's all sorted or if you're still having difficulties accessing WiFI!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?