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wifi goes off

audrey213
Level 1: Joiner
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Got a text to say I have used 80% of my data. Should be on WiFi in the house where I use it most. It seems to stop connecting. Got a Lumia 950.
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MI5
Level 94: Supreme
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Reset your router and forget your connection on phone. Reconnect to it and keep your eye on it.
It might be that you are using data when away from home so check in settings >Data sense to see where it's going most.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

Reset your network settings & reset your router as well just to be sure

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Reset your router and forget your connection on phone. Reconnect to it and keep your eye on it.
It might be that you are using data when away from home so check in settings >Data sense to see where it's going most.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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Have a look on your phone to see which apps are using this up... FB, Instagram and Spotify are notorious for using up data.

Veritas Numquam Perit

Girl in a jacket
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