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wifi calling
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on 23-05-2019 18:08
I cant seem to enable WIFI calling on my Galaxy note 9 its been enabled in myo2 App but dosnt seem to work. all help videos show different optiions to ones that I have
Solved! Go to Solution.

Re: wifi calling
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on 23-05-2019 18:16
O2 instructions here https://www.o2.co.uk/business/support/network-support/wifi-and-4g-calling#Samsung-set-up
Make sure you reboot phone first.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: wifi calling
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23-05-2019 22:04 - edited 23-05-2019 22:04
Can you answer these questions below and maybe we can help a little further?
- Did you purchase the device directly from O2?
- To check if your phone’s running O2 firmware, dial *#1234# and look at the CSC entry. If this line includes ‘TEF’, ‘O2U’ or ‘OTF’ then your device has O2 firmware and you can set up Wifi and 4G Calling.
Andrew.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK
Re: wifi calling
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on 23-05-2019 22:08
The Note 9 will also work on open market firmware.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: wifi calling
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on 24-05-2019 07:28
Re: wifi calling
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on 28-05-2019 19:36
Took 3 days for WiFi calling and VoLTE to become active after enabling them on my account.
It also appeared after rebooting.( Which I had been doing periodically )
I have the option to prefer WiFi over cell also.
Phone app>3 dots >settings>WiFi calling.