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wifi calling

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Sydders
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on ‎23-06-2020 16:06

on ‎23-06-2020 16:06

Hey. I had wifi calling but this week received a message to say it was being turned off? I have tried to re-enable it in my settings but then get told I need to go to o2 account and set it up in my Device Details. i have logged in but cant find my Device Details?

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MI5
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on ‎23-06-2020 16:36

on ‎23-06-2020 16:36

@Sydders 

Give customer service a call.

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151778 Posts
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  • 28843 Solutions
Registered:

on ‎23-06-2020 16:36

on ‎23-06-2020 16:36

@Sydders 

Give customer service a call.

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Sydders
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on ‎23-06-2020 16:49

on ‎23-06-2020 16:49

Thank you. I had tried this but couldnt get through on the number on the website. It cut me off in fact. Have just got through to very helpfull person who has resolved issue in few minutes. There has been an issue with this apparently but all good now. Appreciate your time

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MI5
Level 94: Supreme
In response to Sydders
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on ‎23-06-2020 19:14

on ‎23-06-2020 19:14

You're welcome 😃
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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