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why is my bill always higher than my tariff?

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Andy531
Level 1: Joiner
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on ‎29-05-2025 18:30

on ‎29-05-2025 18:30

Can anyone explain to me why my bill is always a few pounds higher than my tariff even though I have no bolt ons or extra charges.

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Enlli
Level 70: Enigma
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on ‎29-05-2025 19:09

on ‎29-05-2025 19:09

Not a question we can answer here as we are all customers. There is not enough information regarding your tariff and we can't access it anyway.

The bills in My O2 should tell you.

And did you take into account the yearly price rise if you signed up before April.

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 70: Enigma
  • 10528 Posts
  • 107 Topics
  • 1968 Solutions
Registered:

on ‎29-05-2025 19:09

on ‎29-05-2025 19:09

Not a question we can answer here as we are all customers. There is not enough information regarding your tariff and we can't access it anyway.

The bills in My O2 should tell you.

And did you take into account the yearly price rise if you signed up before April.

Guide: How to find help & contact O2 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎29-05-2025 19:43

on ‎29-05-2025 19:43

@Andy531 

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 79: Lord of the Boards
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on ‎29-05-2025 19:58

on ‎29-05-2025 19:58

Do you use emoticons or emojis in your SMS messages, @Andy531?

Guide: Accidental MMS Sending and How to Avoid it 

|-- O2 Social Media Team via Facebook Messenger
NoAccountAccess

O2CommunityAward


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MI5
Level 94: Supreme
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on ‎29-05-2025 20:15

on ‎29-05-2025 20:15

Would show as extra charges if so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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