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why have o2 changed my Disney+ subscription, and backdated payment, that I was unaware of?

Squiglet
Level 1: Joiner
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Why have o2 upgraded my Disney+ subscription without my knowledge or request, and have also backdated payment for this service I never requested, from 24th May in my bill today, 24th June?  

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MI5
Level 94: Supreme
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@Squiglet 

We wouldn't know.

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