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why don't I have any coverage today...but my daughter on O2 does?

Anonymous
Not applicable

Why don't I have any network coverage today, but my daughter does...we're both on o2?

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jonsie
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jonsie
Level 94: Supreme
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adamtemp64
Level 66: Unequalled
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there is an issue that is affecting some customers due to a computer related issue like last year.

See the red text at the top of http://status.o2.co.uk there are many threads about this outage but o2 will fix it asap.

we have 1 out of 3 handsets affected
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
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Thanks for your responses...I'll just have to be patient.  

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Anonymous
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@Anonymous wrote:

Thanks for your responses...I'll just have to be patient.  


Patience certainly is a virtue in these circumstances.

 

Smiley Very Happy

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Anonymous
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Update 23:45hrs

The intermittent problems experienced by some of our customers today have now been resolved.

Routine upgrade work on our 2G and 3G networks led to unexpected congestion affecting around 1% of O2 customers. We apologise to those customers and thank them for their patience.

 

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