on 19-05-2017 21:15
Customer service can remove it for you http://www.o2.co.uk/contactus
Lumia 950 Dual (O2 & Sfr) and Z3 Tablet (Three UK)
on 30-05-2017 13:41
As @MI5 said if you could explain better... We would love to help you out
You can find more info here: All the info about O2 Your Family Bolt On. Hope this helps!