why can i not make calls or txts its coming up emergency calls only

[Anonymous]

why can i not make calls or txts its coming up emergency calls only

[jonsie]

First of all try removing and cleaning your sim card. Check your post code here : http://status.o2.co.uk/

Are you sure your account is ok, up to date etc? It's difficult to comment without knowing more details. Is it just in your home area?

[Anonymous]

Good Morning,

Just to follow on from Jonsies good advice.

Check the APN Settings in your phone.

http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

Go into whichever phone your using and find a setting that resets all network settings.

Also google for soft reset or hard reset {Hard reset does normally mean this wipes your saved data so make a back-up}

If cleaning your sim does not work then another avenue is to perform the swap my sim procedure.

A blank can be picked up from your local 02 Shop or have one posted to you.

Then carry out the SwapMySim procedure in store or at home.

I have included the link to do this.

http://swapmysim.o2.co.uk/

Take into account it takes from approx 2 hours to 24 hours to fully activate, and by turning your phone off and on throughout this period helps to reset your services.