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when will you stop charging me as my 24 month is up?

ask
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Cleoriff
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Hi @ask

You need to give 30 days notice to O2 at  contract end. If you don't it will continue as a 30 day rolling contract...

http://www.o2.co.uk/contactus

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
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Hi @ask

You need to give 30 days notice to O2 at  contract end. If you don't it will continue as a 30 day rolling contract...

http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
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Anonymous
Not applicable

The onus is on you to cancel if you want to stop being charged, it's in the t&c & it would have been explained to you 

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jonsie
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It should have been explained but who bothers with t&cs...the very people who know what to do to end a contract. 

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MI5
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Cancellation help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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