cancel
Showing results for 
Search instead for 
Did you mean: 

when will you stop charging me as my 24 month is up?

ask
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

*

Message 1 of 5
2,072 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 132886 Posts
  • 841 Topics
  • 7623 Solutions
Registered:

Hi @ask

You need to give 30 days notice to O2 at  contract end. If you don't it will continue as a 30 day rolling contract...

http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 5
2,067 Views
4 REPLIES 4

Cleoriff
Level 94: Supreme
  • 132886 Posts
  • 841 Topics
  • 7623 Solutions
Registered:

Hi @ask

You need to give 30 days notice to O2 at  contract end. If you don't it will continue as a 30 day rolling contract...

http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
Message 2 of 5
2,068 Views

Anonymous
Not applicable

The onus is on you to cancel if you want to stop being charged, it's in the t&c & it would have been explained to you 

Message 3 of 5
2,059 Views

jonsie
Level 94: Supreme
  • 98002 Posts
  • 616 Topics
  • 7241 Solutions
Registered:

It should have been explained but who bothers with t&cs...the very people who know what to do to end a contract. 

Message 4 of 5
2,052 Views

MI5
Level 94: Supreme
  • 154043 Posts
  • 657 Topics
  • 29396 Solutions
Registered:
Cancellation help here http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/high...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
1,989 Views