on 04-01-2018 00:10
Today I was sold , by an 02 member, a pay monthly sim only contract for £17 monthly. This was confirmed multiple times.
Ive now just checked 'my 02' and it says my tariff is a 12 month £30 per month sim only. This is NOT what i signed up for!
How can i cancel this?
Solved! Go to Solution.
on 04-01-2018 00:36
You have a 14 day cooling off period so call customer service.
But first read this and you may see a bolt on for the discount
on 04-01-2018 00:39
I knew there was an answer @jonsie, but I couldn't remember where to look for it.
@Anonymous Please see the link in the post above. That should explain things for you.
on 04-01-2018 00:43
I just Googled for it as I can't bookmark it because I need to delete some or I would never find it
I just hope this wasn't from a cold call and was O2 rather than a so-called trusted partner.
on 04-01-2018 00:47
on 05-01-2018 16:15
Please let us know if there's something else we can do to help! We hope to see you around
on 06-01-2018 18:45
Same ****** different prices.
Point is I took my contract out beginning December. Only opened it today 6 /01/ 2018
so 14days cooling period won’t work.