custom-community-header-logo.text

Anonymous · ‎13-01-2013

I am being charged for wap connection but thought it was included in my tariff?!

Anonymous · ‎14-01-2013

try turning mobile data off & just use wifi whenever possible

View solution in original post

jonsie · ‎13-01-2013

What tariff are you on? P&G or Monthly?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-01-2013

I'm on monthly tariff. £15.50 pm.

perksie · ‎13-01-2013

Is it a new contract?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

jonsie · ‎13-01-2013

We need more info. Is this Simplicity with 500Mb included?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎13-01-2013

No, been with it a while. Was just browsing my bills and noticed I've been charged in the past. I don't usually check my bills as they're never much over the tariff!

Anonymous · ‎13-01-2013

Yes think that's what it is.

jonsie · ‎13-01-2013

If you go into a breakdown of your bills it should tell you what the extra charges are for, whether it's data, mms or calls not covered by your allowance. Download your last bill as a pdf file and all the charges are broken down.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

perksie · ‎13-01-2013

You need a data tariff to avoid the charges.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

Anonymous · ‎13-01-2013

I did that and its a charge for wap.o2.c.o.uk?

custom-community-header-logo.text

wap connection

Number not transferred to new sim

Can’t pay my bill

bolt on

new esim barcode

spend cap