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wap connection

Anonymous
Not applicable

I am being charged for wap connection but thought it was included in my tariff?!  

Message 1 of 19
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Anonymous
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try turning mobile data off & just use wifi whenever possible

View solution in original post

Message 16 of 19
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jonsie
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Anonymous
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I'm on monthly tariff. £15.50 pm.

 

Message 3 of 19
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perksie
Level 69: Guiding Light
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Is it a new contract?

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 4 of 19
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jonsie
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Message 5 of 19
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Anonymous
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No, been with it a while. Was just browsing my bills and noticed I've been charged in the past. I don't usually check my bills as they're never much over the tariff!

Message 6 of 19
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Anonymous
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Yes think that's what it is.

 

Message 7 of 19
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jonsie
Level 94: Supreme
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If you go into a breakdown of your bills it should tell you what the extra charges are for, whether it's data, mms or calls not covered by your allowance. Download your last bill as a pdf file and all the charges are broken down.

Message 8 of 19
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perksie
Level 69: Guiding Light
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You need a data tariff to avoid the charges.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 9 of 19
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Anonymous
Not applicable

I did that and its a charge for wap.o2.c.o.uk?

Message 10 of 19
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