want to give a pac code to 02 to keep my old number but can't find where to do it

[susaab]

I am new to 02 and want to give my pac code to keep my old number but can't find where to do it on the website

[Bambino · Accepted solution]

@susaab Please see this: https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[susaab]

I have followed the instructions on the link on 4th june but my number has not yet moved over, how long does it normally take?

[susaab]

After a very frustrating few days I have finally transfered my old mumber today so all is well.