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volt benefits with updating sim deal?

gazuk2015
Level 2: Apprentice
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Hello, 

Im currently with VM and o2 , so am getting VOLT benefits. 

 

We are soon moving away from VM for broadband, but will be staying with o2.

 

When is the account checked if im a current o2 customer taking out a new sim only deal , to continue getting the VOLT benefits?

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MI5
Level 94: Supreme
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@gazuk2015 

If you don't change anything with O2 you will retain the volt benefits. If you change your contract in anyway, you will lose them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

@gazuk2015 

If you don't change anything with O2 you will retain the volt benefits. If you change your contract in anyway, you will lose them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gazuk2015
Level 2: Apprentice
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@MI5 @Thanks for the information 

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MI5
Level 94: Supreme
  • 147588 Posts
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  • 28344 Solutions
Registered:

Welcome @gazuk2015 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
742 Views