on 26-04-2012 19:32
hi i have had my o2 phone just over a year now, and for some reason now and again when i access voicemail i get the auto message saying i havent set my pin and it is on default even tho i set it up when i first set my phone up,.. i have had to change the pin twice for no apparent reason when trying to listen to my voicemails??
on 28-04-2012 14:49
That's strange, what phone do you have? Have you tried fully resetting the pin to default? This would mean you lose your existing voicemail messages though:
- Dial 901
- Press * for greetings and mailbox settings
- Press 4
- Follow the prompts.
Or is this what you have already been doing?
on 03-05-2012 22:28
hi Thanks for the reply, i only just remembered to log back in to see if anyone replied.
On 3 occasions in a year i have tried to access my voicemail to listen to a new message but i get the message my pin is set to default even tho i changed/set it before. i have to enter a new pin in order to listen to my msgs, this has happened 3 times, so not all the time. Just resets??