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ab2112
Level 1: Joiner
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hi, how do i view my previous bill as it is much higher than it should be. thanks

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Cleoriff
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Alternatively Via My O2 http://www.o2.co.uk/myo2  you can view this months bill....scroll down and you will see an option to

View and Compare your bills (it will show the previous 6 months )

Bills view and compare.JPG

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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Hi @ab2112 Follow this guide https://community.o2.co.uk/t5/How-to-Guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096

When you get to the bottom you will see this

download home.jpg

And that gives you an option to view previous bills. You can check back for 18 mths

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
Level 94: Supreme
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Registered:

Alternatively Via My O2 http://www.o2.co.uk/myo2  you can view this months bill....scroll down and you will see an option to

View and Compare your bills (it will show the previous 6 months )

Bills view and compare.JPG

Veritas Numquam Perit

Girl in a jacket
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MI5
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You can always call customer service on 202 who will explain any additional charges to you.
Very common these days are premium text scams https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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