This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

video recording problem

EmmaElizabeth
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-03-2020 18:31

on ‎26-03-2020 18:31

I cannot record video outside...the button turns grey...what am I doing wrong....Samsung S20 Plus
Message 1 of 3
328 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 144336 Posts
  • 634 Topics
  • 27666 Solutions
Registered:

on ‎26-03-2020 19:02

on ‎26-03-2020 19:02

@EmmaElizabeth 

Open the camera app and go into settings.

There is a reset option to reset camera settings so give that a try first.

Also try turning HDR off.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
320 Views
0 Kudos

liggerz87
Level 20: Radiant
  • 1279 Posts
  • 102 Topics
  • 15 Solutions
Registered:

on ‎26-03-2020 21:07

on ‎26-03-2020 21:07

Also try go to settings app then camera clear catch and memory
Message 3 of 3
303 Views
0 Kudos
Top Kudoed Authors
View All
Top