on 04-08-2014 10:41
on 04-08-2014 10:41
i am abroad and can't solve my problem rather than via internet. First-is so difficult get the live chat, Second- if you are lucky and somebody comes and get know your information about problem they will promiss you solve everything in 4 hours time. Sounds nice but they didn't for me nothing. And now i have to pay monthly byt can't use my phone cos my sim card is disconnected. Very unprofessional. I am very disappointed and I am sure-will I stay with o2?
Solved! Go to Solution.
on 04-08-2014 15:09
on 04-08-2014 15:09
on 04-08-2014 16:58
on 04-08-2014 16:58
Actually (and hopefully not meandering off topic) I think we should have a longer period of time allowed to edit posts. I have frequently noticed errors when I post and it niggles me that I cant go in and change it after an hour or so.
Nicks error made me laugh out loud but I knew it was predictive text to blame...hence my pm.
Perhaps if I ask @Toby nicely, he may lengthen the time we have to edit posts?
Veritas Numquam Perit
04-08-2014 17:06 - edited 04-08-2014 17:08
on 05-08-2014 11:30
As hotspot reception is very poor in my area I would like to use the Dongle. Is Android software available? I can not afford to keep buying things for them not to work.
You say returns are available to supplier. O2 were the supplier but there is no returns label. I have also tested the device so there is credit on the simcard. Can I still return?
on 05-08-2014 11:35
on 05-08-2014 11:35
on 05-08-2014 11:40
on 05-08-2014 11:40
The pocket hotspot is a Mifi type device that works with a SIM cardthe same as the dongle so will have exactly the same reception as the dongle.
Was this bought in an O2 store or online? If a store return to store or if online you should have email confirmation of the order which may have a link for returns information.