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very disapointed!!

Anonymous
Not applicable
i would just like to say i am very disapointed with my new contract i have been a customer with o2 for a very long time. i recieved my upgrade in september and got the galaxy s3 and the phone i recieved had to be taken back after having it for a day!! so i was left with a phone that didnt work for a week! i was not compensated for this!! i pay £42 a month which is a rip off as i never get signal to access the internet i need to have H or H+ to get on the internet but always get 3 or 3G. and then on thursday i was paid so i went on my app to check my bill which showed that it was paid so i withdraw the cash i have left then today my phone was cut off as my bill hasnt been paid 😕 the money was there the bill showed it had been paid!! i am thinking of changin my provider as i feel very disapointed!!
Message 1 of 12
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Anonymous
Not applicable
no i can not use the internet at all when i have used my data allowence
Message 11 of 12
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Anonymous
Not applicable
The reason your being asked about if you've used your data package is that 02 pay monthly customers are still able to access the Internet but have a throttled speed. (Slowed down)

Payg customers either add a bolt on or pay £1 per day for a capped amount of mb Internet usage.
Message 12 of 12
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