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Anonymous
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vat

Everyone signs upto a contract with vat included so for example a £47 per month contract with vat included is what u pay but o2 didn't tell you they apply vat on top of the vat u signed up with ur contract so your paying vat twice and is illegal
Anonymous
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Re: vat

[ Edited ]
Hi.

This is in 02's Terms and Cindutions ref VAT

Edit to add link http://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-tariff-terms
Posts: 115,753
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Registered: ‎04-04-2012

Re: vat

No, sorry they don't.
Consumer tariffs are including VAT (it's only business tariffs that you have to ad VAT to).
If it is your first bill it will be a little bit higher due to the pro rata pricing for the first few days then next month it will be the tariff cost (unless you use anything outside of your allowances).
If you look in your "My O2" it will explain everything you have been charged.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎04-01-2009

Re: vat

You definitely don't get VAT on VAT. As you say is I illegal but I think it's more a case of you understanding your bill.
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Registered: ‎13-08-2008

Re: vat

[ Edited ]

As has been said vat is included in publicised tariff but is broken down on your bill using your £47 that is £39.16 + vat at 20% of £7.84.

 

As aluded to as well the first bill is higher . http://www.o2.co.uk/assets/O2HybridNav/Static-files/BillRedesign/BillRedesignHtmlDemo/PB_consumer_02...

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Anonymous
Posts: 0

Re: vat

No it definitely isn't my understanding of the bills it definitely says how much my tarriff is so 20 for phone and 17 fir allowance then 10 insurance with vat included then it tells me that i have 6 odd on vat which comes to 53 odd so whoever says they don't apply vat on vat there wrong as i have been with o2 for 2 years and they have messed me about since the first month of my contract
Posts: 16,454
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Registered: ‎13-08-2008

Re: vat

can you get a screen grab and block out personal details and post it here so we can see and hopefully explain and clear up the issue or your only other option will be to ring 202 and get them to explain / correct it

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous
Posts: 0

Re: vat

Hey I have a similar problem with my bill. My pay monthy contract is 36 pounds (Including VAT), however I went over with a few 08 calls and VAT was added to the tatal bill. I see that the practice of adding VAT to the total (effectively a double tax) is specified in the contract terms but my question is what happened to the origingal VAT paid (i.e. 36 pounds including VAT) - where does that go? Am I missing something?!

Posts: 115,753
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Registered: ‎04-04-2012

Re: vat

Yes, you are missing it completely.
Your bill will be shown in your MyO2 ex vat then extra calls or services are added and then ONE vat amount at the end making a total bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,052
Topics: 580
Solutions: 4,249
Registered: ‎04-01-2009

Re: vat

Your monthly charge will show without the vat included and is always added at the end for auditing and tax purposes.